Guest Channel

Guest Channel informs you and your staff how guests will be receiving the two-way chat notifications from the property. So now when you send messages to guests, you know precisely where they're sent!

Locate your guests’ preferences

Guests add their contact details when they open a request. Each device type or media they have chosen is listed with blue icons next to your guest credentials.

Guest Channel informs you and your staff how guests will be receiving the two-way chat notifications from the property. So now when you send messages to guests, you know precisely where they're sent!

Reading your guests’ preferences

Runtriz Platform

Guest visiting your Runtriz Platform online

Android Device Application

Guest has downloaded your mobile app (if available)

Apple Device Application

Guest has downloaded your mobile app (if available)

SMS

Guest has opted into receiving notifications to their cell phone

Email

Guest has opted into receiving notifications to their cell email

Answer Responsibly

Guests always deserve a reply.

The amount of icons will allow you to understand how your replies are going to be read… and the urgency a guest has to hear from you!